What's included
Every Saiku Cloud plan includes the full API for agents and integrations, the AI-assisted Schema designer, the Saiku UI, and tenant isolation. Tiers differ in hosting shape (shared vs. dedicated), team features (SSO, audit, PII redaction), and support (community vs. named).
| Feature | |||
|---|---|---|---|
| Hosting & infrastructure | |||
| Shared server | — | — | |
| Dedicated always-on server | — | ||
| Multi-region active-passive failover | — | — | |
| Data sources | |||
| Unlimited warehouse connections | |||
| Supported dialects Postgres · Snowflake · BigQuery · ClickHouse · MotherDuck | |||
| File upload (Parquet / CSV / JSON) | 5 GB | 50 GB | 250 GB |
| Bring your own warehouse (BYOC) | |||
| Cube authoring | |||
| AI-assisted Schema designer | |||
| Mondrian schema editor | |||
| Cube library templates | |||
| Querying & integrations | |||
| Full agent API at api.saiku.bi | |||
| MCP server (Claude Desktop, Cursor, etc.) | |||
| Saiku UI (ad-hoc query + workbooks) | |||
| Rate limits | Standard | High | High |
| Team & access | |||
| Member roles & invites | |||
| Single sign-on (SAML / OAuth) | — | ||
| Audit & compliance | |||
| Audit log access | — | ||
| Configurable audit retention | — | 90 days | Up to 7 yrs |
| PII redaction in query results | — | — | |
| Security | |||
| KMS-encrypted credentials at rest | |||
| Tenant isolation | |||
| Support | |||
| Email support (business hours) | |||
| Priority routing | — | ||
| Named support (4 h business / 12 h after-hours) | — | — | |
How to pick
- Starter — solo analyst exploring Saiku Cloud, or a single cube in production for a small team. Shared hosting, basic rate limits, email support during business hours.
- Team — multiple authors, agents pulling against your cubes, audit and SSO are now non-negotiable. Dedicated always-on server, higher rate limits, priority email routing.
- Business — Saiku is the primary analytics surface for the organisation. You need failover, configurable audit retention, and PII scrubbing on agent-bound results. Named support with a 4-hour business-hours SLA.
- Enterprise — regulated industry, sovereign-cloud or BYOK requirements, custom contract. Saiku runs in your own VPC or a private region; a named engineer is assigned to your account.
Questions before you sign up?
We won’t push you up a tier. If you’re unsure which shape fits, email hello@saiku.bi — we’d rather talk first than sell wrong.
For Enterprise quotes, security questionnaires, or regulated-industry requirements, email sales@saiku.bi.