Common Issues
If you’re hitting a problem we haven’t documented yet, the fastest path is to contact support — we triage every email within one working day.
What we plan to cover here
- Warehouse connection failures (network, TLS, credentials).
- Schema designer proposals that don’t match your intent.
- Saiku UI quirks (workbook saving, chart rendering, MDX export).
- API-key auth errors (
401,403, rate-limit responses). - Browser-specific dashboard rendering glitches.
Adjacent reading
- Connections — how warehouse setup is meant to work.
- API keys — the right way to wire an agent.
- Tenant isolation — what each tier guarantees.